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Overview > Frequently Asked Questions > How does Social Deal work?

How does Social Deal work?

Have any questions about using Social Deal? Quickly get answers to your questions. About how to login, use vouchers, Sharing is Caring and more. Didn't find what you were looking for? Then please contact our customer service

Is the Social Deal of the day the one you always dreamed of? Click the Buy! button before the offer ends and follow the directions to enter your payment information.

  1. Login with your E-Mailadress and your pasword
  2. Click the Buy! button
  3. Select the amount of deals you want to purchase
  4. Choose your prefered payment method
  5. You can download and print your vouchers in your account under My vouchers

Social Deals can be given away as gifts to anyone - decide between the diverse and original offers and surprise someone with the perfect gift!

You can download and print your vouchers in your account under My vouchers. There are two ways to print the voucher. If you press the gift icon it allows you print the voucher as a gift: The receiver will only see the value of the voucher, but not the amount for which you bought it.

Sharing is Caring! Social Deal offers are made for experiencing them together. Share the Deal via Social Media. Three of your friends bought the deal via your link? Your deal will be free!

  1. Buy a Social Deal
  2. Share the deal via the offered link
  3. Three of your friends buy the same deal via your link
  4. Your deal is free!

You can download and print your vouchers from every computer. Just login on your account and you can find them under My vouchers

That way you always have access to your vouchers and can easily enjoy your next Social Deal experience! 

Don´t worry, sometimes it takes up to 20 minutes until we proceeded your order. After this time the voucher will be displayed under My vouchers.

You have waited 20 minutes and the vouchers still don´t appear? Please contact our customer service.

You purchased a deal and are about to meet a popular business in your city. The only thing you still need to do is print your voucher.

  • Login with your e-mailadress and your pasword
  • Go to My vouchers
  • Press the printer icon of the voucher which you would like to print
  • A pop up opens which you can print
We wish you a pleasent experience!

You can earn €5,- credit if you recommend us. If a friend registers on our website because of your recommendation and buys his first deal you receive €5,- as a thank you.

1. Log in on our website
2. Go to the menu and click on 'Earn € 5 '
3. Click on 'Share your link'
4. Share the link via social media
5. If a friend follows this link, registers on our website and buys his first deal, you receive €5,- credit for Social Deal

We offer a right to return within 14 days. If you declare that you don't want the vouchers within this period, we cancel the order for you and you receive the worth of the voucher as credit for social deal. This credit is valid unlimited and can be used for every offer on our website.

By default the deals are valid for one person, unless it is explicitly stated that the deal is valid for more than one person. Are you for example planning to go out for dinner together, then buy two or more vouchers.
 

Ai, we find it very annoying to hear that you have a complaint. We have customer service very high in our priorities and are therefore 7 days a week available for you:

  • We are open 7 days a week via phone, mail, chat, WhatsApp or Facebook. We solve all the love your complaint and usually respond within 24 hours and our telephone waiting time is almost always less than 30 seconds.
  • Displeased? Don't hesitate to contact our Customer Support Manager. Mail her at info@socialdeal.nl or send her a letter at the following address:
Social Deal B.V.
Magistratenlaan 70
5223 MD 's-Hertogenbosch
We always respond within 2 business days.
  • If you still are not helped to your liking, you can submit your complaint to the Adjudication Committee of Thuiswinkel. You can also submit it to the disputes committee of the European ODR platform.

Absolutely!

Social Deal is cheaper, but you receive the same quality and service, just for lower prices. At Social Deal we believe that everyone should be able to have unforgettable experiences without breaking the bank. You don’t have to choose between quality or reduced pricing!

Why pay more than necessary?
Our deals aren’t just for sale for an unbeatable price, they are also carefully selected to give you the most value for your money. Because you purchase the same deal along with others, Social Deal can fill more available spaces. This way, you get the very best price without losing the quality you’re used to.

We collaborate with top partners to select the deals you really can’t miss. For instance: go enjoy a wellness treatment, go out for dinner or spend a day at the zoo.

Discover every deal on socialdeal.nl and experience how easy it is to enjoy more fun, relaxation and adventure, all at prices you can’t resist.

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Why is this price so affordable?

With Social Deal, you enjoy the same quality and service as with a regular booking, but at a Social Deal price. This discount is exclusive to our members. How is this possible? We negotiate competitive prices on behalf of thousands of consumers, forming a powerful collective.

For businesses, Social Deal is a smart marketing tool: they reach new customers through Social Deal at no extra cost. What's more, you often book at times that suit the business. This allows the business to fill its capacity, and you benefit from a substantial discount.

The result: you enjoy an unforgettable outing, dinner or activity for a surprisingly low Social Deal price